What this covers
This policy applies to everyone who uses Upmo AI Cloud, including the agents you run. It's part of our Terms of Use. You're responsible for what your agents do, so set their rules with care.
Not allowed
- Sending spam, or bulk messages to people who didn't agree to receive them.
- Getting into accounts, systems or data you aren't allowed to access, or testing security without permission.
- Collecting data from websites against their terms, or building profiles of people without a legal basis.
- Spreading malware, phishing, or content made to deceive people, such as fake reviews or impersonation.
- Anything illegal, including fraud, harassment, and content that exploits children.
- Getting around usage limits, budgets, approvals or other safeguards in Upmo AI.
- Reselling Upmo AI Cloud without a written agreement with us.
Keep a person involved
Some decisions need a person, not just an agent. Don't let agents make final decisions on their own about:
- hiring, firing or assessing employees,
- credit, insurance or access to essential services,
- legal, medical or tax advice given to someone else.
Agents can prepare this work. A qualified person should review it and make the decision, as the EU AI Act and other laws may require.
Reporting a problem
If you see Upmo AI being misused, or find a security issue, email security@upmo.ai. We may suspend workspaces that break this policy, and we'll tell the owner why unless the law prevents it.