The short version
- We collect what we need to run Upmo AI, and nothing more.
- Data in your workspace belongs to your company. We process it only on your instructions.
- We don't sell personal data.
- You can see, export or delete your data at any time.
Two kinds of data
Upmo AI is a service provided by Klassroom, a company registered with the Netherlands Chamber of Commerce (KvK) under number 95052917, at Banning Cocqgracht 83, 1445 BW Purmerend, the Netherlands.
Your account and this website. For your sign-in details, billing and visits to upmo.ai, Klassroom is the controller under the GDPR. This policy explains what we do with that data.
Your workspace. For the invoices, emails, tickets and other content your agents work with, your company is the controller and Klassroom is the processor. That data is covered by our Data Processing Agreement. If you have questions about it, ask the company that invited you, or email privacy@upmo.ai.
What we collect
| Data | Examples |
|---|---|
| Account | Name, work email, company, role, passkey public keys |
| Billing | Company details, VAT number, invoices |
| Usage | Which features you use, task counts and costs, error reports |
| Security logs | Sign-ins, approvals, IP address, device type |
| Contact | Messages you send to us |
Why we use it
| Purpose | Legal basis |
|---|---|
| Running your account and the service | Contract |
| Billing and bookkeeping | Contract and legal obligation |
| Keeping Upmo AI secure and preventing abuse | Legitimate interest |
| Improving the product from usage statistics | Legitimate interest |
| Product news by email | Consent, which you can withdraw at any time |
Transfers outside the EU
Some providers, such as an AI model provider, may process data outside the European Economic Area. When that happens, we rely on an EU adequacy decision or the EU's standard contractual clauses.
If your data can't leave your network, talk to us about running Upmo AI on your own servers.
How long we keep it
- Account data: while your account is open. We delete it after you close your account.
- Workspace data: as your company decides. We delete it after the workspace is closed.
- Billing records: 7 years, as Dutch tax law requires.
- Security logs: only as long as needed to investigate and prevent security incidents.
Your rights
You can ask us to see, correct, export or delete your personal data, or object to how we use it. Email privacy@upmo.ai and we'll reply within one month.
You can also complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens.
Contact
Klassroom, Banning Cocqgracht 83, 1445 BW Purmerend, the Netherlands. KvK 95052917. For privacy questions, email privacy@upmo.ai. For anything else, email hello@upmo.ai.
If we change this policy in a way that matters, we'll email you before it takes effect.